Customer Relations Representative
Sun Chlorella USA is seeking a dynamic Customer Relations Representative to join our team in Torrance, CA 90505.
As part of the Customer Relations Team, you will:
· Manage inbound calls from existing Sun Chlorella customers.
· Answer product, pricing, inventory and shipment inquiries from customers while adhering to company standards, scripts, and taglines.
· Up-sell/cross-sell on all calls to promote sale of new or additional services and products.
· Encourage good health to customers through various interactions.
· Deliver client-focused solutions to meet customer needs.
· Communicate with the team to ensure customer satisfaction.
· Previous sales or call center experience.
· Tons of energy, passion, humor, compassion, and enthusiasm.
· Proven ability to juggle multiple tasks at a time, while maintaining sharp attention to detail.
· Powerful work ethic and self-starter.
· Strong verbal and written communication skills.
· Ability to exercise your own good judgement and discretion.
Salary and Benefits:
· Competitive base hourly rate plus monthly incentives ($43,600 - $54,300/year)
· Medical/Dental/Vision Insurance
· Disability and Life Insurance Coverage (100% covered by the company)
· 401(k) plan and Voluntary Supplemental Insurance
· Paid Time Off and 13 Paid Holidays
· Frequent department contests and company-wide fun events
· Casual Friday and Friday Goodies
· Collaborative Work Environment that Promotes Healthy Living!
We are equal opportunity employer and value diversity at our company.