Thank you for your patience and support. Our online store is now open! While we are working as quickly as we can, we ask for your understanding, as you may experience longer than normal delivery times. Our current transit time is 3-4 weeks. We are grateful to serve you once again. Questions? Call 1-800-829-2828 ext. 2455 or email [email protected]
Customer Relations Representative
Sun Chlorella USA is seeking a dynamic Customer Relations Representative to join our team in Torrance, CA 90505.
As part of the Customer Relations Team, you will:
· Manage inbound calls from existing Sun Chlorella customers.
· Answer product, pricing, inventory and shipment inquiries from customers while adhering to company standards, scripts, and taglines.
· Up-sell/cross-sell on all calls to promote sale of new or additional services and products.
· Encourage good health to customers through various interactions.
· Deliver client-focused solutions to meet customer needs.
· Communicate with the team to ensure customer satisfaction.
· Previous sales or call center experience.
· Tons of energy, passion, humor, compassion, and enthusiasm.
· Proven ability to juggle multiple tasks at a time, while maintaining sharp attention to detail.
· Powerful work ethic and self-starter.
· Strong verbal and written communication skills.
· Ability to exercise your own good judgement and discretion.
Salary and Benefits:
· Competitive base hourly rate plus monthly incentives ($43,600 - $54,300/year)
· Medical/Dental/Vision Insurance
· Disability and Life Insurance Coverage (100% covered by the company)
· 401(k) plan and Voluntary Supplemental Insurance
· Paid Time Off and 13 Paid Holidays
· Frequent department contests and company-wide fun events
· Casual Friday and Friday Goodies
· Collaborative Work Environment that Promotes Healthy Living!
We are equal opportunity employer and value diversity at our company.