Sun Chlorella USA will only consider returns of unexpired and sealed product received within 60 days from ship date. Sun Chlorella USA is not liable to accept any refused shipments.
Domestic order customers should visit www.sunchlorellausa.com/returns to complete a return request . Upon receipt of return and validation of goods, Sun Chlorella USA will issue credit in the original form of payment. Otherwise, the form of credit will be determined by Sun Chlorella USA.
International order customers, please contact our Customer Relations Department at 800-829-2828 ext 2455 Monday through Friday between the hours of 8:30 a.m. – 5:00 p.m. (PST).
Kindly note, Sun Chlorella USA is not responsible for the cost of return shipping. Initial postage and handling fee is non-refundable.
Please note, some shipments may include a return label inside and if so, their use is preferred.
For more information or questions on returns, please call us at 800-829-2828 ext 2455 or email us at [email protected], and a dedicated Sun Chlorella representative will be able to assist you.