To our valued customers, in accordance with LA County Safer At Home order, Sun Chlorella USA will temporarily close down our business operations until at least 04/19/20. Please know that our online store is closed; however, Sun Chlorella products are still available at the following retailers: Thrive Market, Amazon, Vitamin Shoppe, IHerb, All-Star Health, Erewhon, Fresh Thyme, Mother’s Market, Sprouts, and select Wholefoods. We understand this may be a frustrating time, so we will have a team to answer any questions you may have starting Monday, 03/23/20. You can reach them by calling 1-800-829-2828 ext 2455 or via email at [email protected] We hope for the health and safety of you all.
Sun Chlorella Return Policy
Sun Chlorella USA will only consider returns of unexpired and sealed product received within 45 days of purchase. Sun Chlorella USA does not accept any return without a RMA#, nor is Sun Chlorella USA liable to accept any refused shipments. When accompanied by a RMA# and packing slip, the customer will receive the refund in the original form of payment. Otherwise, the form of refund will be determined by Sun Chlorella USA.
Please contact our Customer Relations Department for a RMA# at 800-829-2828 Monday through Friday between the hours of 8:30 a.m. – 5:00 p.m. (PST). Kindly note, the customer is responsible for the cost of return shipping. A 10% processing fee will be applied to all eligible returns. Initial postage and handling fee is non-refundable.