Sun Chlorella USA Website – Terms and Conditions of Use

The following Terms and Conditions governing the use of www.sunchlorellausa.com are designed to protect everyone who uses www.sunchlorellausa.com .

If you use this site, by this act, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site. Sun Chlorella USA has the right to revise and update these Terms and Conditions at any time without prior notification.

Medical Content
The content of www.sunchlorellausa.com , including text, graphics, images, information and all other content, is offered on an informational basis only. No content is intended to be a substitute for professional medical advice, diagnosis or treatment. You should always seek the advice and guidance of a qualified health provider before:

1. Making any adjustment to any medication or treatment you are currently using.
2. Stopping any medication or treatment you are currently using.
3. Starting any new medication or treatment, whether or not it was discussed on www.sunchlorellausa.com . Sun Chlorella USA offers information as “generally informational” and not as specifically applicable to any individual's medical problem(s), concerns and/or needs.

If you think you may have a medical emergency, call your doctor or your local health emergency service immediately. If you choose to utilize any information provided by Sun Chlorella USA , you do so solely at your own risk.

Use of Content
All content is protected by copyright under United States and foreign laws. All content remains the property of Sun Chlorella USA . Any use of the content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and/or other laws. Content and features are subject to change or termination without notice at the discretion of Sun Chlorella USA . All rights, whether expressed or not, are reserved by Sun Chlorella USA .

Sun Chlorella USA authorizes you to make single copies of the material found on www.sunchlorellausa.com for personal use only. You must attach the following copyright to everything you copy:

©2008, Sun Chlorella USA . All rights reserved.

Any violation of the Terms and Conditions immediately terminates your right to use the content contained in www.sunchlorellaus.com and you are required to destroy all copies you have made of that content.

Privacy and Security Statement
We know that your privacy is important to you and it is important to Sun Chlorella USA as well. We understand that health is a very personal, private subject, and we want you to feel as comfortable as possible visiting our website and using our products. Perhaps you are visiting Sun Chlorella USA to learn about health for yourself or on behalf of someone else. As a result, we have a Privacy and Security Statement to let you know about the manner in which we collect, use, & disclose your personal information that you entrust to us at our Sun Chlorella USA facility, through our customer care call centers or the Sun Chlorella USA website(s).

We've structured our website so that in general, you can visit Sun Chlorella USA on the web without identifying yourself or revealing any personal information. Read this Privacy and Security Statement so that you will understand our commitment to you and your privacy. When you provide personal information at our facility, our call centers and our websites, you are consenting to the manner in which Sun Chlorella USA will collect, use, disclose and otherwise manage your personal information as set out below.

Collection and Use of Personal Information
We may collect personal information that you provide us when you:

Purchase, order, return, exchange or request certain information about our products and services.
Request information about our products;
Request price quotations;
Contact a call center or customer care center;
Visit or register with our sites or participate in another feature of our sites, such as emarketing programs;
Enter a contest or respond to one of our surveys;
Provide us with comments or suggestions.

Shopping at our Facility, Call Centers or On-line
When you purchase products at our facility, you can pay with cash. If you purchase on-line, through one of our call centers, or at our facility and you use a credit or debit card for any of your purchases, we will collect your credit card information and keep a history of your purchases. We use this information to process your orders, to ensure that we better assist you when you visit or call us as well as to improve our product and service offerings.

When you purchase, return previously purchased products or request a refund or exchange, you may be asked to give your address, e-mail address and phone number and show information that identifies you, such as your driver's license. We collect this information to help prevent fraud.

Customer Care or Call Centers
When you call one of our Customer Care or Call Centers about a product, a billing question or change of shipping method or frequency, you may be asked for information that identifies you along with additional information we need to help answer your question, such as your name and address and a e-mail or phone number where we might contact you or assist you in the future.

Contests, Surveys, Questions or Webinars
When you pose a question, engage in a survey or enter a contest, through a Sun Chlorella USA sponsored event or through our sites, we may collect your name, e-mail address, address, or phone number. We utilize this information to facilitate your participation in these services.

Other Uses of Personal Information
Your name, shipping and billing addresses, and credit card number(s) are used in order to provide you with the products that you purchase from us. We use your email address to provide you with information about your order, and we may occasionally send e-mails such as ezines and newsletters. Your phone number may be used in the event that our customer care professionals need to contact you about an order that was placed or to offer you specials or promotions that may be taking place from time to time.

Credit Card Security
Sun Chlorella USA recognizes the importance of secure on-line transactions, and we safeguard the privacy of information provided to us through on-line forms. For consumer requests submitted to us on-line, we use programs that encrypt the data you provide on the order form during transmission to Sun Chlorella USA . Taking the following precautions below will lower the changes of interception of your credit card number.

Shop on-line with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.

Use a browser, such as Internet Explorer or Mozilla Firefox that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL.

Sun Chlorella USA cooperates with law enforcement agencies in identifying people who use our service for illegal activities, and may disclose Personal Information or any other information to meet any law, regulation, subpoena, or government request. Sun Chlorella USA also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

Catalog Mailings – Data Sharing
The information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history available from our records and other sources). This information will be used to make our future marketing efforts more efficient.

Preventing the Use of Personal Information
Sun Chlorella USA believes and practices, permission-based-email marketing. Each e-mail sent by us contains a link that allows subscribers to unsubscribe from receiving e-mails from us. Each e-mail contains an easy and automated way for you to unsubscribe. You may also change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any e-mail message.

Customers may opt-out of receiving future mailings by replying with the word “UNSUBSCRIBE” in the subject line of the email.

Cookies
Sun Chlorella USA collects anonymous, non-personal information about your use of our site through the use of “cookies.” A cookie is information that a Web site puts on your hard disk so that it can remember something about you at a later time. (More technically, it is information for future use that is stored by the server on the client side of a client/server communication). Typically, a cookie records your preferences when using a particular site. Using the Web's Hypertext Transfer Protocol (HTTP), each request for a web page is independent of all other requests. For this reason, the Web page server has no memory of what pages it has sent to a user previously or anything about your previous visits. A cookie is a mechanism that allows the server to store its own information about a user on the user's own computer. You can view the cookies that have been stored on your hard disk (although the content stored in each cookie may not make much sense to you). The location of the cookies depends on the browser. Internet Explorer stores each cookie as a separate file under a Windows subdirectory. Netscape stores all cookies in a single cookies file. Opera stores them in a single cookies.dat file.

Your browser software can be set to reject all cookies. Most browsers offer instructions on how to reset browser to reject cookies in the “help” section of the toolbar. If you reject our cookie, certain functions and conveniences of our site may not work properly. You do not have to accept our cookie in order to productively use our site. While it may be possible to link non-personal cookie information to Personal Information collected in other ways, we want you to know that if you accept our cookie we will not, without your consent, link the cookie information we collect to Personal Information that you provide to us on our site.

Sponsors or advertisers of Sun Chlorella USA may also use their own cookies when you click on their advertisement or link to their site or service. Some advertisers use companies other than Sun Chlorella USA to serve their ads and these companies may also collect non-personal information through the use of cookies on their website. We do not control these third parties' use of cookies, or how they manage the non-personal information they gather through them. You should review the privacy policy of other sites you visit or link to from our site to understand how these other sites use cookies and how they use the information they collect through the use of cookies on their own sites.

Legal
Please note that Sun Chlorella USA must provide your personal data in response to a search warrant, legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or otherwise required by law.

Your Feedback and Suggestions
We use your suggestions and survey information or comments to monitor our customer care professionals and service offerings.

Children's Protection and Privacy Policy
KIDS: Ask your parents for permission before you send any information about yourself to anyone on the Internet and also before you post any information about yourself anywhere on the Internet.

Sun Chlorella USA considers the safety of children to be of paramount importance. Sun Chlorella USA 's website is not written nor designed to attract children and therefore may be unsuitable for their use. We are also committed to protecting the privacy of children and we will not knowingly collect personal information from anyone under the age of 13. We urge parents to monitor and guide their children's use of computers, especially in regard to the Internet, to prevent children from visiting inappropriate websites or opening themselves to possible harm of any kind from unscrupulous people.

Liability
The www.sunchlorellausa.com website and its content are provided “as is.” Sun Chlorella USA makes no representations or warranties about the following: the accuracy, reliability, completeness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of www.sunchlorellausa.com .

In no event shall Sun Chlorella USA or any third parties mentioned on www.sunchlorellausa.com be liable for any damages, including but not limited to incidental and consequential damages, personal injury, wrongful death, lost profits, damages resulting from lost data, business interruption resulting from the use or inability to use www.sunchlorellausa.com or the content whether based on warranty, contract, tort or any other legal theory, and whether or not www.sunchlorellausa.com is advised of the possibility of such damages. The website is not liable for any personal injury, including death, caused by your use or misuse of this site, content or public areas.

How to reach us
Sun Chlorella USA is dedicated to protecting your privacy. You can contact us or communicate your privacy concerns by:

Calling us at: 1-800-829-2828, Ext. 2455
Faxing us at: 310-891-0621
Emailing us at: customerservice@sunchlorellausa.com

Changes to the Privacy Policy and Security Statement
To help you track the changes to our Privacy Policy and Security Statement, a history of material changes to our Privacy Statement will be noted here, beginning with changes published after September 10, 2007.

February 27, 2008 Revised to update Uses of Personal Information , Shopping at Our Facilities, Customer Care or Call Centers, Contests, Surveys, Questions or Webinars, Data Sharing for Catalog Mailings & Contact Information